Have you tried the 24k Gold pedicure?
Have you tried the 24k Gold pedicure?
We understand you've had a long week and need to relax. We love that you trust Retra enough for this to be your comfort spot. In order for us to remain here for years to come we ask some very simple things from our guests.
While you are at the manicure table please sit facing the tech with your hands relaxed on the white stand. To avoid getting fuzzies in your polish please do not touch your face, hair, pockets, or purse until the service is complete. Once you leave the salon we ask that you treat your nails like a work of art, they're jewels - not tools.
As much as we love children we ask that you leave your kids at home unless they're receiving services. Please leave other guests at home as well.
We love hearing your stories, learning about you, and also educating on the services as they're being done. There is no political, religious, or vaccine talk allowed inside the salon.
We understand your time is valuable, please recognize ours is too. Quality nails take time and appointments are scheduled accordingly. Arrive no more than 10 minutes early. If you arrive more than 10 minutes late the appointment is considered canceled and will need to be rescheduled. Charges may apply at your next visit.
We know sometimes things happen out of our control and appointments may need to be canceled. Please try to be courteous and give us at least 12 hour notice. If you cancel with less than 12 hours notice charges may apply.
No shows will not be tolerated at Retra. No shows will not be rescheduled without paying for your missed appointment and a deposit may be required to schedule again.
Masks are not required in our salon and you have the right to choose if you want to wear one. If you're experiencing cold or flu like symptoms let us know immediately so we can reschedule your appointment. Trust is important and I trust my clients to not put me or others in jeopardy and I will do the same for you.
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